Monday, 13 November 2017

Magento 2 : Product Add/Update “Asymmetric transaction rollback.” error [SOLVED]

When creating a new product or update a product then trying to save get the following error message:

'Asymmetric transaction rollback error'
The issue is resolved and the following are the steps.
  1. Reindex by using the following command
    php bin/magento indexer:reindex
  2. run below commands
    rm -rf var/cache/*
    rm -rf var/page_cache/*
    rm -rf var/generation/*
  3. Give permissions to var/generation folder.
  4. Just you can change reindex mode for product related indexer ->Update by schedule. 
    1. Product Flat Data 
    2. Category Flat Data
    3. Category Products
    4. Product Categories
    5. Product Price
    6. Product EAV 

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